Terms and Conditions of Sale – Technoblock UK
All business undertaken by Technoblock UK (the Company) is subject to the following Terms and Conditions.
Technoblock UK is a trading name of Mortuary Equipment Direct Ltd, Company number 12086912.
1. Basis of Sale
1.1
The Company shall sell, and the person, firm or company who accepts the Company’s quotation or whose order is accepted by the Company (the Customer) shall purchase, the goods supplied by the Company (the Goods) subject to these Terms and Conditions, which shall govern the contract to the exclusion of all other terms and conditions, including any terms which the Customer purports to apply under any purchase order, confirmation of order, specification or other document, unless expressly agreed in writing by a director or other authorised representative of the Company.
1.2
No variation to these Terms and Conditions shall be binding unless agreed in writing by a director or other authorised representative of the Company.
1.3
Any descriptions, illustrations, specifications, drawings, weights, dimensions, performance data or other particulars contained in catalogues, price lists, advertisements, quotations, the website at technoblock.uk, or other materials are intended only to present a general idea of the Goods and shall not form part of the contract unless expressly incorporated in writing.
1.4
The Company’s employees and agents are not authorised to make any representation concerning the Goods unless confirmed by the Company in writing. In entering into the contract, the Customer acknowledges that it does not rely on any representation not so confirmed, except that nothing in these Terms and Conditions excludes liability for fraud or fraudulent misrepresentation.
1.5
Any typographical, clerical or other error or omission in any sales literature, quotation, price list, order acknowledgement, invoice or other document or information issued by the Company may be corrected by the Company without liability.
1.6
No order submitted by the Customer shall be deemed accepted by the Company unless and until confirmed in writing by the Company or when the Company dispatches the Goods, whichever occurs first.
1.7
The Customer shall not remove, alter, deface or obscure any identifying marks, labels, nameplates, serial numbers or trademarks on the Goods without the prior written consent of the Company.
1.8
These Terms and Conditions apply to business customers. If the Customer is acting as a consumer, separate consumer terms may apply.
2. Quotations and Prices
2.1
Any quotation given by the Company shall not constitute an offer and is valid only for the period stated in it or, if no period is stated, for 30 days from its date, unless withdrawn earlier by the Company.
2.2
The price of the Goods shall be the price stated in the Company’s quotation or, where no quotation has been issued or the quotation is no longer valid, the price stated in the Company’s current price list at the date of acceptance of the order.
2.3
All prices are exclusive of:
Value Added Tax or any equivalent sales tax, which shall be payable by the Customer at the applicable rate; and
delivery, carriage, packing, insurance and any other charges or duties, unless otherwise agreed in writing.
2.4
The Company may adjust the price of the Goods at any time before dispatch to reflect any increase in cost to the Company arising from factors beyond its reasonable control, including fluctuations in exchange rates, increases in taxes or duties, increases in labour, materials, freight, energy or other manufacturing costs, changes requested by the Customer, or delay caused by the Customer.
2.5
Unless otherwise agreed in writing, all deliveries will be subject to delivery charges.
2.6
Where Goods are described as spares, accessories or ancillary items, free delivery shall apply only if expressly agreed in writing or where such items are dispatched with a main Goods order to the same delivery address. Separate shipments may incur additional delivery charges.
3. Payment
3.1
Unless the Company has agreed credit terms in writing, payment in full shall be made in cleared funds before dispatch.
3.2
Where the Company has agreed credit terms in writing, payment shall be made in full in cleared funds by the due date stated on the invoice.
3.3
Time for payment shall be of the essence.
3.4
If the Customer fails to make any payment due on the due date, then, without prejudice to any other rights or remedies available to the Company, the Company shall be entitled to:
a. charge interest on the overdue amount from the due date until payment in full, whether before or after judgment, at the rate of 8% per annum above the Bank of England base rate, accruing on a daily basis;
b. recover reasonable debt recovery costs and statutory compensation where applicable;
c. suspend or cancel any further deliveries or performance under any contract with the Customer;
d. require immediate payment of all outstanding sums under any contract with the Customer; and
e. apply any payment received from the Customer to any invoice or debt owed by the Customer to the Company in such order as the Company may decide.
3.5
No payment shall be deemed received until the Company has received cleared funds.
3.6
The Customer shall pay all amounts due in full without deduction, withholding, counterclaim or set-off, unless required by law.
3.7
The Company may carry out credit checks and obtain trade references and credit information about the Customer where lawful and appropriate.
3.8
The Company reserves the right to correct any accidental error or omission on quotations, order acknowledgements, invoices or credit notes.
4. Reservation of Title
4.1
Risk in the Goods shall pass to the Customer in accordance with clause 5.5, but legal and beneficial ownership of the Goods shall remain with the Company until the Company has received in full, in cleared funds, all sums due to it from the Customer on any account.
4.2
Until ownership of the Goods has passed to the Customer, the Customer shall:
a. hold the Goods on a fiduciary basis as the Company’s bailee;
b. store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Company’s property;
c. not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
d. keep the Goods in satisfactory condition and keep them insured against all usual risks for their full price from the date of delivery; and
e. notify the Company immediately if it becomes subject to any insolvency event or if the Goods are seized, threatened with seizure or otherwise at risk.
4.3
The Customer may resell the Goods in the ordinary course of its business before ownership has passed, but only on the basis that the sale is of the Company’s property and provided that the proceeds of sale are held on trust for the Company to the extent of all sums due to the Company.
4.4
If before ownership passes to the Customer the Customer becomes subject to any insolvency event, or the Company reasonably believes that such an event is about to occur, the Company may require the Customer to deliver up the Goods and, if the Customer fails to do so promptly, may enter any premises where the Goods are stored to recover them.
5. Delivery
5.1
The Company shall deliver the Goods to the location agreed with the Customer or make them available for collection, as specified in the order acknowledgement or otherwise agreed in writing.
5.2
The Company may deliver the Goods in instalments. Each instalment shall be treated as a separate contract, and any delay or defect in one instalment shall not entitle the Customer to cancel any other instalment.
5.3
Any dates given for delivery are estimates only and time for delivery shall not be of the essence unless expressly agreed in writing by a director of the Company.
5.4
The Company shall not be liable for delay in delivery or failure to deliver caused by events beyond its reasonable control or by the Customer’s failure to provide adequate delivery instructions, access, documents, approvals or other relevant information.
5.5
Risk in the Goods shall pass to the Customer on completion of delivery or, if the Customer collects the Goods, on collection.
5.6
If the Customer fails to take delivery or fails to provide adequate delivery instructions, then without prejudice to any other right or remedy available to the Company, the Company may:
a. store the Goods until delivery takes place and charge the Customer for all related costs and expenses, including storage and insurance; or
b. sell the Goods at the best price reasonably obtainable and charge the Customer for any shortfall below the contract price after deduction of reasonable storage and selling expenses.
5.7
The Customer shall inspect the Goods as soon as reasonably practicable after delivery. Any claim for visible shortage, damage or non-delivery must be notified to the Company in writing within 3 working days of delivery, and any claim for non-delivery must be notified within 5 working days of the expected delivery date.
5.8
Where a defect is not apparent on reasonable inspection at delivery, the Customer must notify the Company in writing as soon as reasonably practicable after discovery and, in any event, within the applicable warranty period.
6. Cancellation
6.1
Once the Company has accepted an order, the Customer may not cancel it except with the Company’s prior written agreement.
6.2
If the Company agrees to cancellation, the Customer shall indemnify the Company in full against all loss, cost, expense and liability incurred by the Company as a result of the cancellation, including administrative costs, storage costs, transport costs, restocking charges and any loss arising from commitments made by the Company to suppliers.
6.3
If delivery is attempted and not accepted by the Customer or the Customer’s agent without lawful reason, the Company may charge the Customer for any abortive delivery and return costs.
6.4
Special-order, bespoke, non-stock, customised or made-to-order Goods may not be cancelled except at the Company’s sole discretion and on such terms as the Company may require.
7. Returns and Claims
7.1
The Company may, at its option, repair, replace, credit or refund Goods shown to the Company’s reasonable satisfaction to have been defective at the time risk passed to the Customer, subject to the Customer complying with this clause.
7.2
The Customer must notify the Company in writing of any visible defect, damage or shortage within 3 working days of delivery and of any latent defect as soon as reasonably practicable after discovery.
7.3
The Customer must give the Company a reasonable opportunity to inspect the Goods and, if requested, return the Goods in accordance with the Company’s return instructions.
7.4
No Goods may be returned without the Company’s prior written authorisation and the issue of a Goods Return Authorisation or equivalent return reference number.
7.5
Goods returned without prior authorisation may be refused and returned to the Customer at the Customer’s cost.
7.6
Unless the return is due to the Company’s confirmed error or a confirmed defect, the Customer shall bear all return transport costs and the Company may charge a reasonable restocking fee.
7.7
Goods incorrectly ordered by the Customer may only be accepted for return at the Company’s discretion and provided that they are unused, in resalable condition, in original packaging where applicable, and accompanied by proof of purchase.
7.8
Bespoke, special-order, non-stock, customised or made-to-order Goods may not be returned unless defective or unless otherwise agreed in writing by the Company.
8. Warranty
8.1
Subject to the provisions of these Terms and Conditions, the Company warrants that on delivery, and for any expressly stated warranty period, the Goods shall materially conform to their specification and be free from material defects in workmanship and materials.
8.2
The Company shall have no liability under the warranty if:
a. the Customer has not paid all sums due to the Company by the due date;
b. the defect arises from fair wear and tear, wilful damage, negligence, accident, abnormal working conditions, misuse, improper installation, improper storage, improper maintenance, failure to follow instructions, alteration or repair not authorised by the Company;
c. the Goods have been used for a purpose for which they were not designed;
d. the defect arises because the Customer failed to follow oral or written instructions as to storage, installation, commissioning, use or maintenance; or
e. the defect results from materials, designs or specifications supplied by the Customer.
8.3
Where the Company accepts a valid warranty claim, the Company may, at its option:
repair the Goods;
replace the Goods;
provide a refund or credit for the price paid for the affected Goods; or
provide such other remedy as the Company considers appropriate.
8.4
Except as expressly stated in these Terms and Conditions, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by law.
8.5
Nothing in these Terms and Conditions excludes any term which cannot lawfully be excluded. In business-to-business sales, terms as to title are commonly implied, and terms relating to quality or fitness may be excluded or varied subject to law, including the Sale of Goods Act 1979.
9. Limitation of Liability
9.1
Nothing in these Terms and Conditions shall limit or exclude the Company’s liability for:
a. death or personal injury caused by negligence;
b. fraud or fraudulent misrepresentation;
c. breach of the implied terms as to title; or
d. any other liability which cannot lawfully be limited or excluded.
9.2
Subject to clause 9.1, the Company shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for:
loss of profit;
loss of sales or business;
loss of agreements or contracts;
loss of anticipated savings;
loss of or damage to goodwill;
indirect or consequential loss; or
any losses arising from the Customer’s misuse, incorporation, installation, assembly, processing, storage or handling of the Goods.
9.3
Subject to clause 9.1, the Company’s total aggregate liability arising under or in connection with the contract shall not exceed the price paid by the Customer for the Goods giving rise to the claim.
10. Termination and Insolvency
10.1
Without prejudice to any other rights or remedies, the Company may suspend performance or terminate the contract with immediate effect by written notice to the Customer if:
a. the Customer fails to pay any amount due on the due date;
b. the Customer commits a material breach of these Terms and Conditions and, where that breach is capable of remedy, fails to remedy it within 14 days after being required to do so in writing;
c. the Customer stops trading, becomes insolvent, is unable to pay its debts as they fall due, enters into any arrangement with creditors, has a receiver, administrator, liquidator or similar officer appointed, or any equivalent event occurs in relation to the Customer; or
d. the Company reasonably believes that any such event is about to occur.
10.2
Termination shall not affect any rights or liabilities accrued at the date of termination.
10.3
On termination, all unpaid invoices and any other sums due to the Company shall become immediately due and payable.
11. Force Majeure
11.1
The Company shall not be liable for any failure or delay in performing its obligations to the extent that the failure or delay is caused by circumstances beyond its reasonable control, including acts of God, flood, fire, storm, epidemic, pandemic, war, terrorism, labour dispute, interruption of transport, shortage of materials, energy or utilities, supplier failure, import or export restrictions, governmental action or failure of telecommunications systems.
12. Intellectual Property
12.1
All intellectual property rights in the Company’s catalogues, brochures, product descriptions, technical literature, website content, drawings, specifications and other materials shall remain vested in the Company or its licensors.
12.2
The Customer shall not copy, reproduce, distribute or disclose any such materials except to the extent necessary for the proper use of the Goods or with the Company’s prior written consent.
13. Data Protection and Communications
13.1
The Company will process personal data in accordance with its Privacy Policy published on technoblock.uk and in accordance with applicable UK data protection law.
13.2
The Customer shall ensure that any personal data it provides to the Company has been collected and disclosed lawfully.
13.3
For sales, service and account queries, the Customer may contact the Company at sales@technoblock.uk.
14. General
14.1
If any provision of these Terms and Conditions is held by any court or competent authority to be invalid, unlawful or unenforceable in whole or in part, the remaining provisions shall continue in full force and effect.
14.2
No failure or delay by the Company in exercising any right or remedy shall constitute a waiver of that or any other right or remedy.
14.3
The Company may assign, transfer, charge, subcontract or otherwise deal with any or all of its rights and obligations under the contract.
14.4
The Customer may not assign, transfer, charge, subcontract, declare a trust over or otherwise deal with any of its rights or obligations under the contract without the Company’s prior written consent.
14.5
Any notice given under these Terms and Conditions shall be in writing and delivered by hand, sent by pre-paid first-class post, or sent by email to the last notified address of the receiving party. A notice sent by email shall be deemed received at 9:00 a.m. on the next working day after transmission, provided no delivery failure message is received.
14.6
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of England and Wales.
14.7
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the contract, except that the Company may bring proceedings for recovery of debt or protection of property in any jurisdiction where the Customer or its assets are located.
Technoblock UK
Website: technoblock.uk
Email: sales@technoblock.uk
Last updated: 22 April 2026