Last updated: 22 April 2026

Technoblock UK is committed to protecting your privacy and handling your personal data fairly, lawfully and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

visit our website at www.technoblock.uk

;

request a quotation, place an order, create an account, or use our services; or

otherwise interact with us in the course of our business.

For the purposes of UK data protection law, Technoblock UK is the data controller of your personal data.

If you have any questions about this Privacy Policy or how we use your personal data, please contact us at:

Email: sales@technoblock.uk

[Optional: add your registered business address here]

1. The laws we follow

We process personal data in accordance with applicable data protection law, including:

the UK GDPR;

the Data Protection Act 2018; and

where relevant, the Privacy and Electronic Communications Regulations (PECR), including the rules on cookies and electronic marketing.

2. Personal data we collect

We may collect and process the following categories of personal data.

Information you give us directly

This may include:

your name;

business name;

billing address and delivery address;

email address;

telephone number;

account details;

order details;

payment-related information [for example, billing information, but not full card details if payments are handled by a third-party payment provider];

the content of messages, enquiries, complaints or other correspondence you send to us.

Information collected automatically when you use our website

This may include:

IP address;

browser type and version;

device type;

operating system;

referring website;

pages visited and time spent on pages;

date/time of visits;

website usage data collected through cookies and similar technologies.

Information from other sources

We may also receive personal data from:

delivery providers;

payment providers;

IT and website service providers;

analytics providers;

publicly available sources, where relevant to our business relationship with you.

3. How we use your personal data

We use personal data only where we have a valid lawful basis to do so.

We may use your personal data to:

respond to enquiries and quote requests;

provide products and services to you;

process and fulfil orders;

manage customer accounts;

communicate with you about your orders, enquiries or service issues;

manage payments, invoicing, refunds and records;

improve our website, products and services;

maintain website security and prevent misuse;

comply with legal and regulatory obligations;

establish, exercise or defend legal claims.

Lawful bases we rely on

Depending on the circumstances, we may process your personal data because:

it is necessary to perform a contract with you or take steps at your request before entering into a contract;

it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms;

it is necessary to comply with a legal obligation; or

you have given us your consent, where consent is required.

4. Marketing communications

We may send you marketing communications about our products or services where permitted by law.

Where required, we will ask for your consent before sending electronic marketing messages. In some cases, we may rely on the soft opt-in for existing customers where the law allows this, provided:

we obtained your contact details in the course of a sale or negotiations for a sale;

we only market our own similar products or services; and

you were given a clear opportunity to opt out when your details were collected and in every later message.

You can opt out of marketing communications at any time by:

clicking the unsubscribe link in an email;

replying STOP where applicable; or

contacting us at sales@technoblock.uk

5. Cookies and similar technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website usage and improve performance.

Some cookies are strictly necessary for the website to function. Other cookies, such as analytics or advertising cookies, are non-essential.

Where required by law, we will ask for your consent before placing or using non-essential cookies. Consent for non-essential cookies must be given through a clear positive action. Continuing to use the site on its own does not amount to valid consent. You should also be able to withdraw or change your cookie choices.

You can also manage cookies through your browser settings, but disabling some cookies may affect website functionality.

Types of cookies we may use

Strictly necessary cookies – needed for core website functions.

Preference/functionality cookies – remember settings and improve convenience.

Analytics cookies – help us understand how visitors use the website.

Advertising or third-party cookies – [only include this category if you actually use it].

Analytics

Our current website privacy page refers to Google Analytics. If Google Analytics or any similar analytics tool is in use, these cookies should be treated as non-essential unless they are configured in a way that genuinely falls within a legal exception.

[Recommended: add a separate Cookie Policy or cookie table listing each cookie, provider, purpose and duration.]

6. Who we share your personal data with

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary for our business operations, including:

website hosting and IT support providers;

payment service providers;

delivery and logistics providers;

accountants, auditors, insurers or professional advisers;

analytics and website service providers;

legal or regulatory authorities where disclosure is required by law.

We require service providers processing personal data on our behalf to act only on our instructions and to keep personal data secure.

7. International transfers

Some of our service providers may process personal data outside the UK. Where we make a restricted transfer of personal data outside the UK, we will ensure that appropriate safeguards are in place as required by UK data protection law.

[Recommended: if you know you use providers such as Google, Microsoft, Shopify, Stripe, Meta or Mailchimp, list them in a more detailed version.]

8. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, warranty, dispute-resolution and reporting requirements.

Retention periods may vary depending on the type of data and the purpose of processing. In some cases, we may retain certain records for up to 7 years or longer where required by law or where necessary to deal with legal claims.

When personal data is no longer needed, we will securely delete it or anonymise it.

9. Your data protection rights

Depending on the circumstances, you may have the right to:

be informed about how your personal data is used;

request access to your personal data;

request correction of inaccurate or incomplete personal data;

request erasure of your personal data;

request restriction of processing;

object to processing carried out on the basis of legitimate interests;

object to direct marketing;

request transfer of your personal data in a portable format where applicable; and

withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at sales@technoblock.uk

We may need to verify your identity before responding to your request.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

11. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

These measures may include:

use of HTTPS and secure communications;

access controls;

secure systems and software;

staff confidentiality measures;

monitoring and security updates;

secure backup and recovery processes.

No method of transmission over the internet or electronic storage is completely secure. However, we work to protect your information and reduce risk as far as reasonably possible.

If we become aware of a personal data breach, we will act in accordance with our legal obligations.

12. Children

Our website and services are intended for business and commercial use and are not directed at children. We do not knowingly collect personal data from children.

13. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy notices before providing personal data.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or how we process personal data.

Any updates will be posted on this page and, where appropriate, notified to you by other suitable means.

15. Contact us

If you have any questions about this Privacy Policy or about your personal data, please contact:

Technoblock UK

Email: sales@technoblock.uk

Unit 1, Lodge Farm, North Warnborough Hook RG29 1HA

Technoblock UK is a trading name of Mortuary Equipment Direct Ltd.